Accessibility Statement

Last updated: 31 March 2026

Our Commitment

SIRUNE is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

Current status

As of 31 March 2026, sirune.com.au is partially conformant with WCAG 2.1 Level AA. A full accessibility audit was completed on 31 March 2026 with the following improvements applied:

  • Colour contrast — 3 failing colour schemes corrected to meet 4.5:1 minimum ratio
  • Focus indicators — visible keyboard focus indicators added across all interactive elements
  • Touch targets — minimum 44×44px enforced on all buttons and links
  • Reduced motion — animations respect the prefers-reduced-motion user preference
  • ARIA — cart drawer and navigation drawer now correctly use role="dialog", aria-modal, and aria-label
  • Heading hierarchy — corrected on policy pages

Known remaining limitation: Product images require descriptive alt text. We are actively working through our product catalogue to add compliant alt text to all images. This is our highest remaining priority.

Third-party embedded tools (including email marketing and chat widgets) may have their own accessibility constraints beyond our direct control.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Scope

This accessibility statement applies to all pages on sirune.com.au, including:

  • Product pages and collections
  • Shopping cart and checkout process
  • Account registration and login
  • Informational pages (policies, contact, about)
  • Blog and editorial content

Technical Specifications

Accessibility of sirune.com.au relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML5
  • CSS3
  • JavaScript
  • WAI-ARIA (Web Accessibility Initiative - Accessible Rich Internet Applications)

These technologies are relied upon for conformance with the accessibility standards used.

Supported Browsers

Our website is designed to work with the current and previous two major versions of:

  • Google Chrome (desktop and mobile)
  • Safari (desktop and mobile)
  • Mozilla Firefox
  • Microsoft Edge

Assistive Technology Compatibility

We aim to support the following assistive technologies:

  • Screen readers (including VoiceOver, NVDA, and JAWS)
  • Voice recognition software
  • Screen magnification tools
  • Alternative keyboard and switch devices

Known Limitations

While we strive for full accessibility, we acknowledge some limitations may exist:

  • Third-party content: Some embedded content from third-party providers (such as payment processors, live chat, or social media widgets) may not fully meet WCAG 2.1 AA standards. We actively work with our partners to improve accessibility where possible.
  • Platform constraints: Our website is hosted on Shopify, and certain platform-level elements may have accessibility limitations outside our direct control. We use Shopify's accessibility features where available and supplement with custom solutions.
  • Older product images: Some historical product images may lack fully descriptive alternative text. We are progressively updating these.
  • PDF documents: Some downloadable documents may not be fully accessible. Please contact us if you need an accessible format.

Accessibility Features

We have implemented the following accessibility features on our website:

  • Keyboard navigation: All interactive elements can be accessed using keyboard controls
  • Alternative text: Images include descriptive alternative text for screen readers
  • Colour contrast: Text meets WCAG 2.1 colour contrast requirements
  • Headings structure: Logical heading hierarchy to assist navigation
  • Focus indicators: Visible focus states on interactive elements
  • Responsive design: Content adapts to different screen sizes and orientations
  • Text scaling: Content remains functional when text size is increased
  • ARIA landmarks: Semantic regions to help assistive technologies navigate the page

Feedback and Assistance

We welcome your feedback on the accessibility of sirune.com.au. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

Email: customercare@sirune.com.au

Subject line: Website Accessibility Feedback

We aim to respond to accessibility feedback within 2 business days. When contacting us, please include:

  • The web page address (URL) where you encountered the issue
  • A description of the accessibility barrier
  • The assistive technology you were using (if applicable)
  • Your preferred method of contact

Enforcement and Escalation

If you are not satisfied with our response to your accessibility feedback, you may escalate your concerns to the Australian Human Rights Commission:

The Disability Discrimination Act 1992 (Cth) requires that people with disabilities have equal access to services, including websites.